Your Global Trade, Guaranteed.
We protect your orders from payment to delivery. Get full refund coverage for shipping delays and product quality issues.
Complete Order Protection
Every transaction on Costita is backed by our comprehensive protection policy
Payment Protection
Your payment is held in escrow and only released to the seller once you confirm delivery.
Quality Guarantee
If the product quality differs from what was agreed, we'll facilitate a refund or replacement.
Shipping Coverage
Get compensated for delays. If your order doesn't ship on time, you're protected.
The Trade Assurance Process
Place Order
Select products and pay securely through the Costita platform.
Escrow Hold
We hold your funds securely until the shipment is initiated.
Ship & Inspect
Order is shipped. You inspect the goods upon arrival.
Fund Release
Once satisfied, we release the funds to the supplier.
Transparent Dispute Resolution
If anything goes wrong, our impartial team of experts will mediate between you and the supplier to find a fair solution based on the contract terms.
- Professional Mediation Team
- Evidence-Based Decisions
- Guaranteed Refund Settlement
